Make sure your image looks correct in the preview! Image size should be 24.5" x 14.5". Approximately 1/4" around the sides of the image will be cut off. We need the extra size so the image bleeds to the whole mat. On our template there are helper guidelines already placed on the mat. Make sure in your editing program you have guides turned on to see them. (DO NOT add 1/4" solid color trim) A resolution of 3675 x 2175 @ 150 PPI is best.